Privacy policy

This privacy policy sets out how we at Fiona Walker England use and protect any information that you give us when you use our website.

At Fiona Walker England we are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Which confirms to the new GDPR. 

We may change this policy from time to time by updating this page. You should check our privacy policy to ensure that you are happy with any changes. This policy is effective from 21/05/2018.

What we collect

We may collect the following information:

  • Your Name
  • Contact information including email address
  • Your address (for delivery purposes) 
  • Telephone number (in case of delivery delays) 
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • Delivery information and keeping you up to date with your purchases
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided

We do not collect any sensitive personal information in line with the Data Protection Act 1998. Information will only be held for as long as it is required for the purpose it was collected.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at retail@fionawalkerengland.com or by post using the details provided below:

Fiona Walker England, Southerns, Cherry Garden Lane, Littlewick Green, Maidenhead, Berkshire, SL6 3QG, United Kingdom